Customer Success is an important and fast growing role in large enterprises. Their job is to deploy how-to videos, technical documentation, and problem resolution guides in front of customers, to maximize their investment and grow the relationship. Content Raven’s Enterprise Content Enablement Platform makes content sharing, tracking, and engagement an easy route to customer success.
Content Raven creates the tools for Customer Success teams to help them grow relationships with customers. The platform helps these teams identify content created across the enterprise, deliver them to customers and partners, and measure the engagement and success delivered with each element.
Unify engagement tools, and the analytics that measure their usage, on a single platform
Secure Your Content
Securely deliver existing marketing, sales, and engineering content to customers with full control of permissions for sharing, printing, and downloading
Empower Your Knowledge Base
Provide customers a searchable repository of your product and “how to” videos to assist with onboarding, usage, and reporting guidance